Get Roadside Help When You Need It
Have a question or need immediate assistance? Contact our reliable team for prompt and professional roadside help you can trust
We're Here to Help: Submit your inquiry through our contact form below, or contact us directly by phone or WhatsApp.
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Frequently Asked Questions
Answers To Common Questions
What areas do you provide roadside assistance in?
We provide roadside assistance services throughout the East Rand, catering to a wide range of areas within this region. In addition to our local coverage, we also serve clients who require assistance from Johannesburg and Pretoria, ensuring that help is always within reach, no matter where you are in these major metropolitan areas.
Moreover, we understand that breakdowns and emergencies can occur when you're far from home, which is why we offer long-distance towing and roadside assistance services to other provinces. Whether you're traveling for business or leisure, our team is equipped to provide the support you need, wherever you are in the country.
Our service area includes, but is not limited to:
- East Rand: Comprehensive coverage of all local areas
- Johannesburg: Assistance available throughout the city and its surroundings
- Pretoria: Reliable service for clients in and around the capital city
- Long-distance towing: We provide assistance to other provinces, ensuring that you can get the help you need, no matter the distance.
With our extensive service area and commitment to prompt, reliable assistance, you can trust us to be there when you need us most. Contact us today to learn more about how we can help you stay safe on the road.
How quickly can you arrive at the location?
Our response time depends on the client's location and the availability of our tow operators at the time of the call. We strive to respond as quickly as possible, ensuring that you receive the assistance you need in a timely manner. Factors such as traffic, road conditions, and distance from our operators will influence our arrival time. We'll keep you updated on our estimated time of arrival and work to get to you as soon as we can.
Do you offer a quote before providing service?
Yes, we provide a quote for our services before we begin work. We'll assess your situation, determine the best course of action, and give you a clear estimate of the costs involved. This way, you can make an informed decision about how to proceed, and there won't be any surprises.
Is your roadside assistance available 24/7?
Yes, our roadside assistance services are available 24 hours a day, 7 days a week. We're here to help, day or night, whenever you need us. Whether you're stranded on the side of the road during rush hour or in the middle of the night, our team is ready to provide prompt and reliable assistance. Contact us anytime for help!
Do you provide assistance for motorcycles or only cars?
We provide roadside assistance for both cars and motorcycles! Whether you're driving a car, riding a motorbike, or any other vehicle, our team is equipped to offer the help you need. From jump-starts to towing, we'll get you back on the road safely. Contact us for reliable assistance, no matter what you're riding!
Are there any additional charges for your services?
Some services may incur additional charges, depending on the complexity of the job or specialized equipment required.
Examples include:
- Vehicles with stuck gears, electronic handbrakes, or other mechanical issues that require extra labor or equipment
- Use of dolly wheels for loading vehicles with specific requirements
- Winching services for vehicles stuck in difficult terrain
- Long-distance towing, which may incur additional mileage fees
We'll always provide a clear estimate of costs before proceeding with the service, so you know exactly what to expect. Our goal is to offer transparent and fair pricing for all our roadside assistance services.